Privacy Policy

Effective Date: May 21st, 2024

Information Collection

Jerry M Moore LLC "DBA" Energy Pros ("Energy Pros," "we," "us," or "our") collects information from individuals who visit our website or provide information to us through our website. This information may include personally identifiable information such as name, email address, mailing address, and phone number. Users may choose to provide this information voluntarily when requesting a quote or engaging with our website.

Use of Information

We use the information collected to verify the identity of users, personalize their experience on our website, improve our website and services, and provide customer support. Additionally, we may use the information to securely transmit data to our employees and partners for the purpose of providing quotes and other related services. We may also communicate with users via email to confirm requests and provide periodic newsletters. Users may opt-out of these communications at any time.

Data Security

Energy Pros implements various security measures to protect the personal information of users submitted through our website. These measures include password-protected directories and databases, as well as SSL (Secure Sockets Layer) technology to encrypt data transmitted over the Internet.

Data Retention

We retain user information in our systems for a minimum of one year. We may retain information for longer periods to comply with legal requirements or for other legitimate business purposes. Users may contact us to request access to their information or to request removal of their information from our systems.

Cookies

Energy Pros may use cookies on our website to enhance user experience and for general page tracking purposes. However, we do not use cookies to store private user information in our lead system. We may also utilize cookies for third-party services such as Google Analytics. Users have the option to disable cookies in their web browser settings if they prefer not to accept them.

Third-Party Disclosure

We may share user information with trusted third-party partners, such as installers and contractors, to assist us in operating our website and providing services to users. We may also disclose information when required by law or to protect our rights, property, or safety. Non-personally identifiable information may be provided to third parties for marketing or advertising purposes.

Third-Party Links

Our website may include links to third-party products or services. These third-party sites have their own privacy policies, and we are not responsible for the content or activities of these sites. We seek to protect the integrity of our website and welcome feedback regarding linked sites.

Facebook Disclaimer

This site is not a part of the Facebook website or Facebook Inc. Additionally, this site is not endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.

Policy Changes

We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. Users are encouraged to review this privacy policy periodically for any updates.

Contact Information

If you have any questions or concerns about our privacy policy, you may contact us at [email protected]

Privacy Policy Customer Pledge

Energy Pros is committed to protecting the privacy of our users and complying with relevant privacy laws and regulations. We have made a dedicated effort to ensure that our privacy policy aligns with important privacy initiatives, including the Children's Online Privacy Protection Act, California Online Privacy Protection Act, and European General Data Protection Regulation.